OpenStockCash App and Venmo
Configure receipt verification and check the exact payment instructions buyers receive.
Configure receipt verification and check the exact payment instructions buyers receive. Follow the steps below in the selected store’s dashboard.
Set it up#
Configure the method
Open Cash App or Venmo in Payments → Payment methods and add the receiving account details requested there.
Set up receipt forwarding
Follow the method’s forwarding guide for the mailbox receiving payment receipts. Copy the current forwarding address from the dashboard.
Confirm forwarding works
Finish the email provider’s confirmation steps. Merely adding a destination may not enable forwarding.
Test the whole flow
Make a controlled purchase, follow its payment instructions, and check that the receipt is matched to the correct order.
Match the requested payment#
The amount, recipient, and reference shown on the payment page help identify an order. An unrelated receipt or a screenshot is not the same as a confirmed matching payment.
Forwarding accounts#
Use the mailbox that actually receives receipts for the connected receiving account. Avoid rules that forward unrelated personal mail. Recheck the setup after changing an email account or payment handle.
If something does not work#
What to check
If payments are not matched, inspect the original receipt, forwarding status, receiving account, amount, and reference. Do not keep sending extra payments to force a match.
Still stuck? Contact support with the store, affected page, and relevant order or request reference.