Connect Stripe
Configure card payments using the Stripe settings supported by your store.
Configure card payments using the Stripe settings supported by your store. Follow the steps below in the selected store’s dashboard.
Set it up#
Prepare your Stripe account
Use a Stripe account that is ready to process the products you sell. Resolve account restrictions in Stripe before testing your store.
Open the Stripe method
Go to Payments → Payment methods and open Stripe.
Enter the requested credentials
Copy the relevant key from the matching Stripe environment. Do not mix test credentials with a live transaction.
Enable and verify
Save, enable the method, and confirm that a supported product checkout offers Card. Check the resulting payment in Stripe and in the order record.
Provider and store state#
An enabled toggle does not override an invalid key, a restricted provider account, or a product’s payment restrictions. Diagnose the provider response alongside the platform’s order status.
Test and live payments#
Use the environment supported by your configured integration. The onboarding and embed documentation demos are demonstrations and do not validate your Stripe credentials or send a charge.
If something does not work#
What to check
For declined or failed payments, inspect the provider’s reason and whether the correct credentials and account mode are configured. Never ask a buyer to send their full card number or security code to support.
Still stuck? Contact support with the store, affected page, and relevant order or request reference.
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